Dr. Lee Palmer, DDS PC
143 4th Ave N, Franklin, Tennessee, 37064
Dr. Lee Palmer's practice is highly polarized. Many patients consider him a lifesaver, especially for TMJ issues and emergency care, praising his kindness and expertise. However, there are serious allegations regarding office management, billing disputes, and staff professionalism. It is a practice where the clinical care is often lauded, but the administrative experience can be a major source of frustration.
We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing questions, try to get everything in writing and follow up consistently.
✓ What Works Well
- Excellent for TMJ and complex cases
- Kind and personable dentist
- Great emergency availability
✗ Areas to Improve
- Serious administrative and billing issues
- Poor communication from office management
- High staff turnover
- Why am I being billed for this?
- Can you help with my headaches?
Dr. Palmer is a gem, but his office staff is a nightmare.
He saved my teeth when others couldn't.
Billing department is unresponsive and unprofessional.
- Category Health & Medical
- City Franklin
- State Tennessee
- Postcode 37064
- Country United States
readers daily.