5915 Murphy Rd, Sachse, Texas, 75048
Dr. Louis Coates is a long-time physician with a very loyal following, but his practice is currently struggling with administrative issues. Patients love his bedside manner and expertise, but many are frustrated by rude staff, long wait times, and poor communication. It's a clinic where the doctor is great, but the office management is a major pain point.
If you have trouble with the office staff, try to communicate directly with the doctor or use the patient portal.
✓ What Works Well
✗ Areas to Improve
Great doctor, bad admin
Staff needs better training
Proceed with caution