Dr. Mahmood F. Moosa, MD
15506 S Telegraph Rd, Monroe, Michigan, 48161
Patients appreciate the medical results achieved under Dr. Moosa and his team, particularly regarding diabetes management. However, there is a loud, collective frustration regarding the office's phone system and communication. Many feel that while the clinical care is great, the administrative side is a major headache. It is a classic case of great doctors hampered by a poor front-office experience.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need a prescription refill, try emailing or using the portal early, as the phone lines are notoriously unreliable.
✓ What Works Well
- Effective diabetes management
- Knowledgeable PAs and NPs
- Thorough testing approach
✗ Areas to Improve
- Extremely difficult to reach by phone
- Long wait times in the office
- Inconsistent administrative communication
- Why is it so hard to get a prescription refill?
- How can I reach the office to schedule an appointment?
The medical care is top-notch, but the phone system is a nightmare.
Jackie is a blessing for my A1C levels.
The office needs to fix their communication issues.
- Category Health & Medical
- City Monroe
- State Michigan
- Postcode 48161
- Country United States
readers daily.