20803 Biscayne Blvd, Suite 503, Aventura, Florida, 33180
Dr. Potter is highly regarded for her gentle, thorough, and professional approach. Many patients have been with her for years and trust her implicitly. However, there are recurring complaints about the office staff, particularly regarding phone responsiveness, billing transparency, and wait times. While the medical care is excellent, the administrative experience can be a significant drawback for some.
Verify your insurance coverage and potential out-of-pocket costs directly with the office before your visit.
✓ What Works Well
✗ Areas to Improve
Dr. Potter is the best, but the office staff is a nightmare.
Great medical care, but be prepared for administrative headaches.
I love the doctor, but I'm considering switching due to the staff.