Dr. Mark A. Bonner, MD
2744 Millennium Dr, #1, Fayetteville, Arkansas, 72703
Dr. Mark Bonner is highly regarded for his compassion and thoroughness. Patients feel like family and appreciate his willingness to listen. However, the practice suffers from significant administrative issues, including long wait times, billing disputes, and difficulty reaching the office by phone.
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If you have a billing issue, document everything and consider escalating to the state medical board if you are ignored.
✓ What Works Well
- Dr. Bonner is a caring and thorough physician
- Warm and friendly office environment
- Patients feel like individuals, not numbers
✗ Areas to Improve
- Wait times are often 3+ hours
- Billing department is perceived as dishonest
- Poor phone accessibility
- Why is the wait time so long?
- How can I resolve a billing error?
- Is it possible to get a call back?
Dr. Bonner is a gem, but the office is a mess.
I love the doctor, but I can't afford to wait 4 hours.
Billing office needs a complete overhaul.
- Category Health & Medical
- City Fayetteville
- State Arkansas
- Postcode 72703
- Country United States
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