10000 W Colonial Dr, Suite 187, Ocoee, Florida, 34761
Dr. Brooks is a long-standing physician with many loyal patients who appreciate his compassionate and thorough care. However, there is a significant volume of negative feedback regarding the office staff, specifically concerning referral processing, phone responsiveness, and administrative organization.
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If you need a referral, follow up in person to ensure it has been processed.
✓ What Works Well
✗ Areas to Improve
Dr. Brooks is great, but the office staff is a nightmare.
I've been a patient for 25 years, but the service has declined.
Great doctor, but the administrative issues are frustrating.