1301 Summer Lee Dr, empty, Rockwall, Texas, 75032
Dr. Britt is highly regarded as a skilled surgeon with a great bedside manner. Many patients feel he has saved their quality of life. However, there are significant complaints about the office staff, long wait times, and administrative errors, particularly regarding insurance authorizations and communication. It's a practice where the medical care is top-notch, but the administrative side is a major source of frustration.
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Be prepared for long waits and stay on top of your own insurance authorizations.
✓ What Works Well
✗ Areas to Improve
Dr. Britt is great, but the staff is a nightmare.
He saved my life/quality of life.
Billing is a total mess.