Health & Medical · Orthopedic Surgery

Dr. Matthew Britt

1301 Summer Lee Dr, empty, Rockwall, Texas, 75032

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

Dr. Britt is highly regarded as a skilled surgeon with a great bedside manner. Many patients feel he has saved their quality of life. However, there are significant complaints about the office staff, long wait times, and administrative errors, particularly regarding insurance authorizations and communication. It's a practice where the medical care is top-notch, but the administrative side is a major source of frustration.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
18
Lowest

We analyze 73 (Most relevant, Newest, Highest rating, Lowest rating) reviews from every angle to find the real story so you know exactly what to expect. We use expertise and Artificial Intelligence to analyze these reviews and detect spam and real comments.

Performance Scores
Medical Expertise 90/100
Admin Efficiency 30/100
Pro Tip

Be prepared for long waits and stay on top of your own insurance authorizations.

High physician quality
Low administrative reliability
Pros & Cons

✓ What Works Well

  • Skilled and personable surgeon
  • Excellent surgical outcomes
  • Thorough and clear explanations

✗ Areas to Improve

  • Long wait times
  • Rude and unorganized office staff
  • Poor communication and billing errors
Frequently Asked Questions
  • Why is the staff so rude?
  • How do I get my insurance authorized?
  • Why are wait times so long?
User Feedback

Dr. Britt is great, but the staff is a nightmare.

He saved my life/quality of life.

Billing is a total mess.

Location Details
Street: 1301 Summer Lee Dr, empty
Neighborhood: Rockwall
City: Rockwall
State: Texas
Postcode: 75032
Country: United States
Location
1301 Summer Lee Dr, Rockwall, TX 75032
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.