1061 North Broadway, Second Floor North, Massapequa, New York, 11758
Dr. Mike is widely loved for his bedside manner and diagnostic skills. Patients feel heard and respected, often traveling long distances to see him. However, the office staff and administrative processes are a major source of frustration, with reports of long wait times and poor communication. It is a classic case of a great doctor being let down by his support team.
Try to schedule appointments for later in the day to avoid the worst of the office wait times.
✓ What Works Well
✗ Areas to Improve
Dr. Mike is the best, but the office staff is a nightmare.
I travel 12 hours just to see him; he's that good.
The front desk needs a serious attitude adjustment.