656 N French Rd, Suite 4, Buffalo, New York, 14228
Dr. Slater is widely regarded as a caring, intuitive, and humorous physician who truly listens to his patients. Many patients feel he is a breath of fresh air compared to larger practices. However, there is a significant divide regarding the office staff, with many complaints about rudeness and difficulty reaching a live person. While the clinical care is top-tier, the administrative experience is a major source of frustration.
Dr. Slater is known to call patients personally, which is a rare bang for the buck in modern primary care.
✓ What Works Well
✗ Areas to Improve
Dr. Slater is a fantastic doctor
The office staff needs better training
Billing practices can be confusing