Dr. Nelly Cohen & Dr. Arthur Yunov
408 Jay St, Suite 500, Brooklyn, New York, 11201
Dr. Cohen and Dr. Yunov are generally well-regarded for their medical expertise and caring nature. However, the practice is plagued by severe administrative issues, including rude front desk staff, billing errors, and difficulty reaching the office. Many patients feel the administrative failures overshadow the quality of the doctors.
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If you have billing questions, try to speak directly with the office manager rather than the front desk staff.
✓ What Works Well
- Knowledgeable and caring doctors
- Thorough medical care
- Good bedside manner
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Frequent billing errors
- Difficulty reaching the office by phone
- Why is it so hard to reach the office?
- Are the billing practices transparent?
Great doctors, but the office staff is a nightmare.
I feel like a number, not a patient.
Avoid this place if you value your time and sanity.
- Category Health & Medical
- City Brooklyn
- State New York
- Postcode 11201
- Country United States
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