1120 Medical Plaza Dr, Suite 180, Shenandoah, Texas, 77380
Patients consistently praise Dr. Neville and his team for their surgical skill, compassionate bedside manner, and effective treatment plans. The office is generally seen as professional and efficient. However, there are recurring complaints about billing practices, including surprise charges and difficulty getting refunds, which have caused significant frustration for some patients.
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Always verify all costs and insurance coverage in writing before agreeing to any procedures or equipment.
✓ What Works Well
✗ Areas to Improve
Great surgical results, but the billing is a headache.
Dr. Neville is the best, but watch out for hidden costs.
Professional care, but be prepared for administrative issues.