Dr. Nicholas J. Molinaro, DDS
720 Maiden Choice Ln, Catonsville, Maryland, 21228
This practice has a long-standing reputation for quality care, but recent reviews suggest a decline in service quality following a change in management. While many long-term patients still praise the doctors' expertise and kindness, newer patients report significant issues with front desk rudeness, billing errors, and poor communication. The practice is currently in a transition phase that has left some patients feeling undervalued.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing questions, try to speak directly with the office manager rather than the front desk staff.
✓ What Works Well
- Highly skilled and experienced dentists
- Clean office environment
- Compassionate care for anxious patients
✗ Areas to Improve
- Rude front desk staff
- Billing and insurance issues
- Poor communication regarding appointments
- Is this office still under the same management?
- How do I resolve a billing error?
- Are they accepting new patients?
The doctors are great, but the front office needs training.
Billing transparency is lacking.
Wait times can be excessive.
- Category Health & Medical
- City Catonsville
- State Maryland
- Postcode 21228
- Country United States
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