Dr. Pace & Associates
12070 Old Line Ctr, #302, Waldorf, Maryland, 20602
Long-term patients often love the practice, particularly providers like Denise Colton. However, there are serious, recurring complaints about administrative incompetence, rude front-desk staff, and difficulty getting appointments or callbacks. The experience seems to depend heavily on which provider you see.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need a specific provider, request them by name and be prepared for potential scheduling delays.
✓ What Works Well
- Compassionate providers (e.g., Denise Colton)
- Clean office
- Long-term patient loyalty
✗ Areas to Improve
- Rude front desk staff
- Poor communication
- Difficulty getting appointments
- How do I get my lab results?
- Are you accepting new patients?
- Why can't I reach anyone?
Denise Colton is a gem
Front desk is unprofessional
Mixed experience
- Category Health & Medical
- City Waldorf
- State Maryland
- Postcode 20602
- Country United States
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