240 N Wickham Rd, Suite 300, Melbourne, Florida, 32935
Patients consistently praise Dr. Vellody for his genuine empathy, thorough listening skills, and medical expertise. While the doctor himself is highly regarded, the office staff frequently receives criticism for poor communication and long hold times. Many long-term patients are saddened by his departure to the VA. Overall, the clinical care is spot on, but the administrative side is a struggle.
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If you need an appointment, try calling early in the morning or using the patient portal if available, as phone lines are often overwhelmed.
✓ What Works Well
✗ Areas to Improve
The doctor is a gem, but the front desk needs a total overhaul.
He actually listens and doesn't just push pills.
Impossible to get an appointment due to staff issues.