Dr. Romeo Samouh MD Family Practice
811 E 11th St, STE 102, Upland, California, 91786
Dr. Samouh is widely praised for his clinical skills and genuine care for his patients. Many families have been with him for years and trust his judgment. However, the office staff receives frequent criticism for being unresponsive, difficult to reach, and prone to administrative errors, which has led some patients to seek care elsewhere.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have urgent needs, be persistent with follow-ups as the staff can be slow to respond.
✓ What Works Well
- Dr. Samouh is attentive and knowledgeable
- Compassionate care for families
- Thorough examinations
✗ Areas to Improve
- Unresponsive and rude office staff
- Difficulty scheduling appointments
- Administrative errors
- Why is it so hard to get an appointment?
- Can I speak to the doctor directly?
Retrain front office staff on customer service
Improve phone responsiveness
Maintain the high quality of medical care
- Category Health & Medical
- City Upland
- State California
- Postcode 91786
- Country United States
readers daily.