Dr. Simon K. So, MD - Synergy Primary Care
4330 Barranca Pkwy, Suite 245, Irvine, California, 92604
Dr. Simon So is highly praised for his professional, thorough, and compassionate approach to primary care. Patients appreciate his ability to listen and his efficient office operations. While the vast majority of feedback is glowing, a few patients have reported issues with front-desk staff and insurance acceptance, suggesting that while the doctor is excellent, the administrative side can be hit-or-miss.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for quick communication; it is highly effective for referrals and records.
✓ What Works Well
- Excellent bedside manner
- Efficient appointment scheduling
- Multilingual support
✗ Areas to Improve
- Occasional rude front desk staff
- Insurance acceptance confusion
- Some feel rushed during short visits
- Does Dr. So speak Cantonese?
- Is the office accepting new HMO patients?
Dr. So is a true gem in Irvine.
The office is high-tech and clean.
Front desk needs better customer service training.
- Category Health & Medical
- City Irvine
- State California
- Postcode 92604
- Country United States
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