1314 E Sonterra Blvd, Suite 5203, San Antonio, Texas, 78258
Dr. Paley is highly regarded for his kind, compassionate, and thorough approach to primary care. Patients feel well-cared for and appreciate his bedside manner. However, the practice is frequently criticized for its rude and unhelpful front office staff, which many patients find to be a significant drawback. It's a high-quality medical practice that is often overshadowed by its operational issues.
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If you have trouble reaching the office, try using the patient portal for non-urgent questions, as it is often more reliable than phone calls.
✓ What Works Well
✗ Areas to Improve
Dr. Paley is a gem, but the front desk needs work.
He really listens to my concerns, which is so important.
Great doctor, just be prepared for some admin headaches.