401 NE Northgate Way, Suite 1101, Seattle, Washington, 98125
Dr. Stephen Nevett and Associates are generally praised for their professional and thorough eye exams. Many patients appreciate the knowledgeable doctors and the convenient location. However, there are consistent complaints about the front desk staff being rude, poor communication regarding billing, and long wait times. It is a practice where the clinical care is often rated highly, but the administrative experience can be a significant drawback.
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They are located inside the Northgate LensCrafters, which makes it very convenient for getting glasses after your exam.
✓ What Works Well
✗ Areas to Improve
Great doctor, bad admin
Very thorough exams
Front desk needs training