Dr. Steven Gruenstein
12 East 86th St, New York, New York, 10028
Dr. Gruenstein is widely praised for his deep knowledge, empathy, and ability to explain complex medical situations clearly. Patients feel safe and well-cared for under his guidance. While the clinical care is top-tier, some patients have reported significant frustrations with administrative hurdles, billing, and office communication, which can detract from the overall experience.
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The infusion center is highly rated for its nursing staff, despite office-wide administrative issues.
✓ What Works Well
- Exceptional bedside manner
- Highly knowledgeable
- Empathetic care
✗ Areas to Improve
- Administrative incompetence
- Billing issues
- Long wait times
- Is the office responsive?
- How is the infusion center?
A rare, caring doctor
Billing is a scam
Great clinical team
- Category Health & Medical
- City New York
- State New York
- Postcode 10028
- Country United States
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