9757 NW 41st St, Doral, Florida, 33178
The practice is widely celebrated for its clinical excellence and warm, family-like atmosphere. Patients frequently mention the hygienists and Dr. Bello-Burgos as being exceptionally gentle and professional. Despite this, there is a recurring theme of dissatisfaction regarding the billing department and front desk communication. Some patients report feeling overcharged or ignored when seeking refunds, which contrasts sharply with the high-quality care provided in the chair.
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Clarify all insurance coverage and upfront payments in writing before starting any major procedure.
✓ What Works Well
✗ Areas to Improve
The clinical team is top-tier, but the billing office is a nightmare.
Dr. Bello-Burgos is a gem, but the front desk needs better training.
Great care, but watch your wallet and verify all charges.