Dr Torrey J. Carlson & Associates
Health & Medical · Optometry

Dr Torrey J. Carlson & Associates

314 Northgate Mall Dr, SPC H0040, Chattanooga, Tennessee, 37415

Google Maps Updated: 13 May 2026
Authenticity Score: 79/100
About

This clinic is a bit of a mixed bag. Many patients love the thorough exams and the convenience of the mall location, but others have had frustrating experiences with long wait times and billing surprises. When the team is on, they are great, but the administrative side seems to struggle with consistency. It is a good spot if you want a quick, professional exam.

Our Review Process
20
Most Relevant
10
Newest
20
Highest
20
Lowest

We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 86/100
Admin Efficiency 65/100
Pro Tip

Ask about any 'mandatory' extra fees before the exam starts to avoid surprises at checkout.

Advanced Equipment
Mall Convenience
Pros & Cons

✓ What Works Well

  • Thorough eye exams
  • Convenient mall location
  • Friendly doctors

✗ Areas to Improve

  • Long wait times
  • Unexpected extra fees
  • Inconsistent communication
Frequently Asked Questions
  • Do you accept my vision insurance?
  • How long does an exam take?
  • Can I get glasses the same day?
User Feedback

Dr. Stacy is very thorough.

The equipment is state-of-the-art.

Wait times can be a real drag.

Location Details
Street: 314 Northgate Mall Dr, SPC H0040
Neighborhood: Northgate
City: Chattanooga
State: Tennessee
Postcode: 37415
Country: United States
Location
314 Northgate Mall Dr SPC H0040, Chattanooga, TN 37415
Quick Info
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