Dr. Torrey J Carlson & Associates
7600 Kingston Pike, Knoxville, Tennessee, 37919
Patients generally enjoy the high-tech equipment and professional care at this practice. Many praise the doctors for their thoroughness. However, there are recurring complaints about administrative issues, including billing transparency and scheduling frustrations.
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Ask about the necessity of retinal scans before agreeing to them.
✓ What Works Well
- High-tech equipment
- Thorough eye exams
- Friendly doctors
✗ Areas to Improve
- Billing transparency issues
- Scheduling and communication gaps
- Pushy sales tactics for extra tests
- Are retinal scans required?
- How do I get my prescription?
Dr. Henderson is great, but the front desk is robotic.
Great tech, but I felt like a number in a car wash.
They push for extra tests that insurance doesn't cover.
- Category Health & Medical
- City Knoxville
- State Tennessee
- Postcode 37919
- Country United States
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