Dr. Torrey J Carlson & Associates
5415 Washington Pike, Knoxville, Tennessee, 37918
Patients generally report positive experiences with the doctors and staff, often highlighting the thoroughness of exams and the friendly, professional atmosphere. However, there are recurring complaints about administrative issues, including billing transparency, mandatory extra services, and occasional rudeness from front-desk staff.
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✓ What Works Well
- Thorough and professional eye exams
- Friendly and welcoming staff
- Clean and modern facility
✗ Areas to Improve
- Billing transparency issues
- Mandatory extra services
- Occasional front-desk rudeness
- Are the exams thorough?
- Are there hidden fees?
- Is the staff professional?
Great doctor, but billing is confusing.
Staff is very friendly and helpful.
Facility is clean and modern.
- Category Health & Medical
- City Knoxville
- State Tennessee
- Postcode 37918
- Country United States
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