Dr. Waite and Associates
621 S New Ballas Rd, Suite 10A, St. Louis, Missouri, 63141
The clinical team is highly regarded for their skill, compassion, and thoroughness. Patients feel well-cared for and heard. However, there is a clear divide regarding the front office, with many long-term patients expressing frustration over declining customer service and poor communication regarding scheduling.
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If you have a scheduling issue, document your confirmation texts and emails to avoid disputes at the front desk.
✓ What Works Well
- Highly skilled and gentle dentists
- Thorough and informative care
- Welcoming clinical staff
✗ Areas to Improve
- Declining front office service
- Scheduling and communication issues
- Do they accept new patients?
- Is the office good for anxious patients?
Dr. Cook is amazing
Front office needs improvement
Great clinical care
- Category Health & Medical
- City St. Louis
- State Missouri
- Postcode 63141
- Country United States
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