38-08 Union St, Suite 6F, Flushing, New York, 11354
Dr. Wu is highly regarded for his medical skill and ability to solve complex ENT issues. However, the patient experience is severely hampered by the front desk staff, who are frequently described as rude and unprofessional. Long wait times are a major issue, and some patients feel the office is overbooked.
Be prepared for a long wait and try to remain patient with the front desk to get the care you need.
✓ What Works Well
✗ Areas to Improve
Great doctor, terrible reception
Worth the wait for the expertise
Staff needs better training