Dr. Zoila E. Jorro, DO
10967 Lake Underhill Rd, Orlando, Florida, 32825
Dr. Jorro is frequently described as a compassionate and thorough physician who treats patients like family. However, the practice is plagued by severe administrative issues, including poor communication, long wait times, and unprofessional staff behavior. While the clinical care is often rated highly, the operational failures are causing significant frustration for many patients.
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The clinical staff is highly regarded, but the front office is the bottleneck; try to schedule early morning appointments to avoid the daily backlog.
✓ What Works Well
- Compassionate and thorough clinical care
- Personalized attention from Dr. Jorro
- Friendly and helpful clinical staff
✗ Areas to Improve
- Disorganized administrative and front desk operations
- Excessive wait times for appointments
- Poor communication regarding insurance and billing
- Why are appointments being rescheduled without notice?
- How can I get a faster response for prescription refills?
The clinical team is spot on with care.
Administrative staff needs better training.
Wait times are often too long.
- Category Health & Medical
- City Orlando
- State Florida
- Postcode 32825
- Country United States
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