Dragonfly Primary Care
6835 E Southport Rd, Suite d, Indianapolis, Indiana, 46237
Dragonfly Primary Care is a hit for its personalized, unhurried approach to medicine. Patients feel truly heard by Crystal Wiles and the rest of the team. The office is clean and efficient for scheduled visits. The biggest frustration is the 'walk-in' policy, which confuses many, and some recent complaints about rude front-desk staff.
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If you need a walk-in visit, call ahead to confirm your status, as they prioritize established patients.
✓ What Works Well
- Providers take time to listen
- Clean and welcoming environment
- Easy to get an appointment
✗ Areas to Improve
- Confusing walk-in policy
- Inconsistent front desk friendliness
- Billing issues with third-party labs
- Can I walk in if I'm not a patient?
- Why am I getting a bill for labs?
- Is this office accepting new patients?
Crystal is a breath of fresh air; she actually listens.
Don't expect a walk-in visit if you aren't already in their system.
Great care, but watch out for lab billing surprises.
- Category Health & Medical
- City Indianapolis
- State Indiana
- Postcode 46237
- Country United States
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