6883 TN-14, Brighton, Tennessee, 38011
Drain Go Plumbing is a polarizing company. Many customers are very happy with their prompt, professional, and knowledgeable service, especially when dealing with home warranty claims. However, there is a significant number of complaints regarding poor communication, rude office staff, and issues with installation quality or follow-through. While they have many satisfied clients, the inconsistency in their service and administrative management is a major point of frustration for others.
We analyze 80 public reviews for Drain Go Plumbing using our data models and filter out spam to highlight only authentic feedback.
If you are using a home warranty, keep a detailed log of all your calls and interactions with both the warranty company and the plumber.
✓ What Works Well
✗ Areas to Improve
They fixed my issue quickly and professionally.
Great work, but the office staff was rude.
They didn't show up for our appointment.