Drain Go Plumbing
Home Services · Plumbing

Drain Go Plumbing

6883 TN-14, Brighton, Tennessee, 38011

Google Maps Updated: 20 May 2026
Authenticity Score: 74/100
About

Drain Go Plumbing is a polarizing company. Many customers are very happy with their prompt, professional, and knowledgeable service, especially when dealing with home warranty claims. However, there is a significant number of complaints regarding poor communication, rude office staff, and issues with installation quality or follow-through. While they have many satisfied clients, the inconsistency in their service and administrative management is a major point of frustration for others.

Our Review Process
20
Most Relevant
20
Newest
20
Highest rating
20
Lowest rating

We analyze 80 public reviews for Drain Go Plumbing using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 68/100
Communication 62/100
Pro Tip

If you are using a home warranty, keep a detailed log of all your calls and interactions with both the warranty company and the plumber.

Warranty service provider
Emergency plumbing
Pros & Cons

✓ What Works Well

  • Prompt and professional technicians
  • Knowledgeable and efficient work
  • Good for home warranty claims

✗ Areas to Improve

  • Poor office communication
  • Rude or unprofessional staff
  • Inconsistent follow-through on repairs
Frequently Asked Questions
  • Do you work with home warranties?
  • How quickly can you respond to emergencies?
  • Why is it hard to get a quote?
User Feedback

They fixed my issue quickly and professionally.

Great work, but the office staff was rude.

They didn't show up for our appointment.