Drexel Hill Family Dentistry
4244 Ferne Blvd, Drexel Hill, Pennsylvania, 19026
Drexel Hill Family Dentistry is often praised for its friendly, family-oriented atmosphere and the kindness of its staff, particularly the front desk. Many patients feel comfortable and well-cared for, especially those with dental anxiety. However, there are significant complaints regarding billing transparency, communication issues, and occasional unprofessionalism from the front office staff, which can overshadow the good clinical work.
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Always get a written estimate for any major dental work before starting treatment.
✓ What Works Well
- Friendly and welcoming staff
- Great for anxious patients
- Saturday appointments available
✗ Areas to Improve
- Billing and insurance transparency issues
- Inconsistent customer service
- Some reports of rude phone interactions
- Why was my appointment canceled?
- Are they transparent about costs?
Navi at the front desk is amazing
Great for families
Billing needs to be clearer
- Category Health & Medical
- City Drexel Hill
- State Pennsylvania
- Postcode 19026
- Country United States
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