Driven Auto Accessories
7849 E State Rte 69 B, Prescott Valley, Arizona, 86314
Driven Auto Accessories is a mixed bag. Many customers praise the quality of their work and the helpfulness of the owners, particularly Merle and Jerry. However, there are significant complaints about poor customer service from front-desk staff, long wait times, and a lack of accountability when things go wrong. While they are often seen as a good local option, some customers feel the service has declined and would not return.
We analyze 73 public reviews for Driven Auto Accessories using our data models and filter out spam to highlight only authentic feedback.
Try to deal directly with the owners if you have any issues; they are generally more helpful than the front-desk staff.
✓ What Works Well
- Quality work and good products
- Helpful and knowledgeable owners
- Competitive pricing
✗ Areas to Improve
- Poor customer service from front-desk staff
- Long wait times
- Lack of accountability for mistakes
- Do you offer custom installations?
- Why is the service taking so long?
- Do you stand by your work?
Experience depends heavily on who you deal with.
Quality of work is generally good, but service can be frustrating.
Be clear about expectations and get everything in writing.
- Category Automobile
- City Prescott Valley
- State Arizona
- Postcode 86314
- Country United States
