Health & Medical · Optometry

Drs. Balfour & Shapiro, Optometrists

555 S Broadway, Los Angeles, California, 90013

Google Maps Updated: 13 May 2026
Authenticity Score: 88/100
About

Patients consistently praise the doctors for their thoroughness and warm bedside manner. While the clinical care is top-notch, the front office staff occasionally draws criticism for being dismissive or rude. Parking in the area is a known headache, but most feel the quality of the eye exam makes the trip worth it. It is a long-standing, trusted spot for many families.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
15
Lowest

We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 92/100
Admin Efficiency 74/100
Pro Tip

Arrive 30 minutes early to secure street parking or use the 6th Street garage to avoid stress.

Insurance Friendly
High Patient Retention
Pros & Cons

✓ What Works Well

  • Thorough and patient doctors
  • Friendly and knowledgeable clinical staff
  • Easy to book appointments

✗ Areas to Improve

  • Difficult parking in Downtown Los Angeles
  • Occasional rude front desk interactions
  • Billing/insurance clarity issues
Frequently Asked Questions
  • Do you accept Medi-Cal?
  • Is there parking available nearby?
  • Can I get a same-day appointment?
User Feedback

Doctors are very patient and kind

Front desk staff can be dismissive

Great selection of frames

Location Details
Street: 555 S Broadway
Neighborhood: Downtown Los Angeles
City: Los Angeles
State: California
Postcode: 90013
Country: United States
Location
555 S Broadway, Los Angeles, CA 90013
Quick Info
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