Dr.'s Eyecare Center
4423 US-130, Burlington, New Jersey, 08016
Patients generally report high satisfaction with the medical care provided by the doctors, noting their thoroughness and professionalism. However, the administrative side of the practice—specifically regarding eyewear orders and customer service—receives frequent criticism for being slow and unresponsive. Many patients feel the clinical care is excellent, but the office management creates unnecessary stress.
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If you order glasses, follow up regularly and don't rely solely on their notification system.
✓ What Works Well
- Thorough and professional doctors
- Friendly and welcoming atmosphere
- Effective eye care
✗ Areas to Improve
- Slow eyewear order fulfillment
- Poor administrative communication
- Inconsistent customer service
- How long will my glasses take?
- Are the doctors easy to talk to?
Doctors are great, but the system is broken
Great clinical care, terrible admin
Efficient and professional
- Category Health & Medical
- City Burlington
- State New Jersey
- Postcode 08016
- Country United States
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