Drybar - Summit
92 Summit Ave, Summit, New Jersey, 07901
Drybar in Summit is a polarizing salon. Many clients love the convenience, the membership program, and the consistently great blowouts from stylists like Melanie, Lumi, and Alejandra. However, there are frequent complaints about poor customer service, scheduling issues, and inconsistent quality. Some clients feel the service has declined since a management change, citing long wait times and rude staff. It is a place where you might have a fantastic experience, or you might feel frustrated by the lack of professionalism.
We analyze 80 public reviews for Drybar - Summit using our data models and filter out spam to highlight only authentic feedback.
If you have a specific stylist you like, try to book with them consistently to ensure a better experience.
✓ What Works Well
- Convenient and fast blowouts
- Great membership program
- Some stylists are very talented
✗ Areas to Improve
- Inconsistent customer service
- Scheduling and wait time issues
- Service quality can vary
- Is the membership worth it?
- Do they do updos?
- Are they good with thick hair?
Love the membership.
Service can be hit or miss.
Wait times are often long.
- Category Personal Care
- Neighborhood Summit
- City Summit
- State New Jersey
- Postcode 07901
- Country United States
