1315 Matheson Ave, empty, Charlotte, North Carolina, 28205
Dual Image Dentistry is often praised for its friendly staff and modern, comfortable office. Many patients appreciate the thoroughness of the care. However, there are consistent complaints about the business side of the practice, including poor communication, lack of appointment reminders, and confusing billing practices.
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Keep your own calendar and follow up with them to confirm appointments.
✓ What Works Well
✗ Areas to Improve
Staff is great, but the business side is a mess.
I love the massage chairs.
Communication is lacking.