Health & Medical · Pharmacy

Duane Reade

84-32 Jamaica Ave, New York, New York, 11421

Google Maps Updated: 20 May 2026
Authenticity Score: 85/100
About

This location is widely criticized for its pharmacy service, with many customers reporting long wait times, unprofessional staff, and errors in prescription filling. While some customers have had positive experiences with specific employees, the overall sentiment is very negative. The retail side of the store also receives complaints about pricing and security practices.

Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
20
Lowest rating

We analyze 77 public reviews for Duane Reade using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 35/100
Admin Efficiency 20/100
Pro Tip

If you need a prescription filled quickly, consider another pharmacy.

Pros & Cons

✓ What Works Well

  • Some helpful staff
  • Convenient location
  • Wide variety of stock

✗ Areas to Improve

  • Long pharmacy wait times
  • Unprofessional/rude staff
  • High prices
Frequently Asked Questions
  • Why is the pharmacy so slow?
  • Can I get my prescription today?
  • Why is the staff so rude?
User Feedback

Worst pharmacy ever

Staff is unprofessional

Avoid if possible