Dublin INFINITI
3800B Kaiser Rd, Dublin, California, 94568
Dublin Infiniti is a place where you can find some truly exceptional service advisors who go above and beyond, but the dealership as a whole has a reputation for being inconsistent. While many customers love the luxury experience and the helpful staff, others have had major issues with communication, slow service, and feeling like they are being taken advantage of. It is a dealership that seems to rely heavily on the quality of individual employees rather than a consistent company-wide standard.
We analyze 78 public reviews for Dublin INFINITI using our data models and filter out spam to highlight only authentic feedback.
If you have a service issue, try to work with advisors who have consistently high ratings, as they can make a world of difference.
✓ What Works Well
- Some truly exceptional service advisors
- Modern, upscale facility
- Good vehicle selection
✗ Areas to Improve
- Inconsistent communication
- Slow service times
- Reports of poor customer care
- Do they offer loaner cars?
- Is the service department reliable?
- Are their prices transparent?
Exceptional experience.
Poor customer service.
They treat you like family.
- Category Automobile
- City Dublin
- State California
- Postcode 94568
- Country United States
