Ducklo Eye Group Green Hills Inside LensCrafters
2126 Abbott Martin Rd, Suite 190, Nashville, Tennessee, 37215
Ducklo Eye Group is generally praised for its thorough eye exams and knowledgeable doctors. Many patients appreciate the state-of-the-art equipment and the professional care they receive. However, there is a recurring theme of frustration with the front desk staff, who are often described as rude or unhelpful. While the clinical experience is usually positive, the administrative experience can be a significant drawback for some patients.
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If you have specific insurance, call ahead to verify coverage for all tests, as some patients have been surprised by extra fees for imaging.
✓ What Works Well
- Thorough and comprehensive eye exams
- Knowledgeable and professional doctors
- State-of-the-art equipment
✗ Areas to Improve
- Rude or unhelpful front desk staff
- Long wait times
- Billing and insurance transparency issues
- Do you accept my insurance?
- Why is there an extra fee for eye imaging?
- How long does it take to get glasses?
The doctor was great, but the front desk needs a change.
I've been coming here for years and trust them completely.
Be sure to ask about all potential fees before your exam.
- Category Health & Medical
- City Nashville
- State Tennessee
- Postcode 37215
- Country United States
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