Health & Medical · Primary Care

Duke City Primary Care

12127 B NM-14, Suite 5, Cedar Crest, New Mexico, 87008

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

This clinic receives mixed reviews. Many patients praise specific providers for their thoroughness, kindness, and ability to listen. However, there are frequent and serious complaints about administrative staff, billing errors, and poor communication. Some patients feel that the office is poorly managed and that their concerns are not taken seriously.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 30/100
Pro Tip

Keep detailed records of all your appointments and billing statements.

Primary Care
Patient portal
Pros & Cons

✓ What Works Well

  • Thorough and kind providers
  • Modern and clean facility
  • Easy online scheduling

✗ Areas to Improve

  • Poor administrative communication
  • Frequent billing errors
  • Rude front-office staff
Frequently Asked Questions
  • Why was I billed for this?
  • How do I get my records?
User Feedback

Heather Pink is an amazing provider.

Front desk staff is often rude.

Billing practices are confusing and frustrating.

Location Details
Street: 12127 B NM-14, Suite 5
Neighborhood: Cedar Crest
City: Cedar Crest
State: New Mexico
Postcode: 87008
Country: United States
Location
12127 B NM-14 #5, Cedar Crest, NM 87008
Quick Info
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