Duke Primary Care Morrisville
10950 Chapel Hill Rd, Morrisville, North Carolina, 27560
Reviews for this location are quite polarized. While some patients have had excellent, long-term relationships with specific doctors, many others report significant issues with administrative staff, billing errors, and poor communication. It seems like a high-volume practice where the quality of the experience depends heavily on which provider you see and how much you need to interact with the front office.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep detailed records of all your billing and insurance communications, as the office can be difficult to reach later.
✓ What Works Well
- Some highly skilled and caring doctors
- Convenient online scheduling
- Good lab services
✗ Areas to Improve
- Rude or dismissive front desk staff
- Billing and insurance errors
- Difficulty reaching the office by phone
- Why am I being billed for a physical?
- How can I reach the billing department?
Great doctor, but the office staff is a nightmare.
Billing is a constant headache.
Care is good if you can get past the front desk.
- Category Health & Medical
- City Morrisville
- State North Carolina
- Postcode 27560
- Country United States
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