Health & Medical · Primary Care

Duly Health and Care - Primary Care

1124 W Stearns Rd, Bartlett, Illinois, 60103

Google Maps Updated: 13 May 2026
Authenticity Score: 88/100
About

Patients are generally very happy with the doctors, especially Dr. Syed and Dr. Rojas, noting their thoroughness and compassion. However, there is significant frustration with the centralized call center and billing department, which many find difficult to navigate.

Our Review Process
20
Most Relevant
10
Newest
20
Highest
18
Lowest

We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 90/100
Admin Efficiency 50/100
Pro Tip

If you have trouble reaching them by phone, try using their online portal or email for scheduling.

Primary Care
On-site Lab
Pros & Cons

✓ What Works Well

  • Thorough and compassionate doctors
  • Friendly and professional staff
  • Clean and modern facility

✗ Areas to Improve

  • Difficult call center
  • Billing and insurance issues
  • Long hold times
Frequently Asked Questions
  • Do you accept my insurance?
  • Why was I billed for this?
  • How do I reach the office?
User Feedback

Dr. Syed is the best

Billing department is a nightmare

Great experience with Dr. Rojas

Location Details
Street: 1124 W Stearns Rd
Neighborhood: Bartlett
City: Bartlett
State: Illinois
Postcode: 60103
Country: United States
Location
1124 W Stearns Rd, Bartlett, IL 60103
Quick Info
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