Duly Health and Care
1206 E 9th St, Lockport, Illinois, 60441
Duly Health and Care in Lockport is a large, multi-specialty clinic that offers a wide range of services. Patients generally appreciate the clinical care and the modern facilities. However, there are frequent and significant complaints about administrative issues, particularly billing practices, difficulty reaching the office, and long wait times. It is a place where the clinical experience is often good, but the administrative side can be frustrating.
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Always verify your insurance coverage and billing codes before any procedure to avoid unexpected charges.
✓ What Works Well
- Professional and caring doctors
- Modern and clean facility
- Wide range of services
✗ Areas to Improve
- Absurd billing practices
- Difficulty reaching the office
- Long wait times
- Why am I getting a bill for this?
- How do I reach a nurse?
Great doctors, terrible billing.
Scheduling is a nightmare.
Convenient, but hit or miss.
- Category Health & Medical
- City Lockport
- State Illinois
- Postcode 60441
- Country United States
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