2155 City Gate Ln, Naperville, Illinois, 60563
Duly Health and Care's dermatology department has a split reputation. Many patients praise the individual doctors for their thoroughness and bedside manner. Conversely, there are frequent complaints about billing practices, long wait times, and difficulty reaching the office by phone. Some patients feel the practice is overly focused on profit rather than patient care.
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Always ask for a cost estimate before any procedure, even minor ones.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the billing is a nightmare.
Wait times are way too long.
I love my dermatologist, but the office is frustrating.