Health & Medical · Dermatology

Duly Health and Care

2155 City Gate Ln, Naperville, Illinois, 60563

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

Duly Health and Care's dermatology department has a split reputation. Many patients praise the individual doctors for their thoroughness and bedside manner. Conversely, there are frequent complaints about billing practices, long wait times, and difficulty reaching the office by phone. Some patients feel the practice is overly focused on profit rather than patient care.

Our Review Process
20
Most Relevant
9
Newest
20
Highest
19
Lowest

We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 40/100
Pro Tip

Always ask for a cost estimate before any procedure, even minor ones.

Clinical Quality
Billing Transparency
Pros & Cons

✓ What Works Well

  • Thorough exams
  • Friendly doctors
  • Clean facility

✗ Areas to Improve

  • Billing issues
  • Long wait times
  • Poor phone communication
Frequently Asked Questions
  • Why am I being billed for this?
  • How do I reach someone?
User Feedback

Doctors are great, but the billing is a nightmare.

Wait times are way too long.

I love my dermatologist, but the office is frustrating.

Location Details
Street: 2155 City Gate Ln
Neighborhood: Naperville
City: Naperville
State: Illinois
Postcode: 60563
Country: United States
Location
2155 City Gate Ln, Naperville, IL 60563
Quick Info
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