Dumrong Tangchitnob, MD, FACOG
1135 S Sunset Ave, Suite 102, West Covina, California, 91790
Dr. Tangchitnob is widely regarded as a caring and highly skilled OB/GYN who treats patients like family. Many patients praise his bedside manner and his ability to make them feel safe during pregnancies and surgeries. However, there are significant complaints regarding the front-office staff, specifically regarding rudeness, billing errors, and communication issues. While the medical care is excellent, the administrative experience can be a major pain point.
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Always double-check your copay and billing statements against your insurance explanation of benefits before paying.
✓ What Works Well
- Exceptional bedside manner and personal care
- Highly skilled surgeon and OB/GYN
- Patients feel treated like family
✗ Areas to Improve
- Rude and unhelpful front-office staff
- Frequent billing and insurance collection errors
- Difficulty with appointment scheduling and communication
- Does the office accept my insurance?
- How do I resolve a billing discrepancy?
The doctor is a gem, but the staff needs training.
I trust him with my life, but the office is a headache.
Great care, but watch your billing statements closely.
- Category Health & Medical
- City West Covina
- State California
- Postcode 91790
- Country United States
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