Food & Beverage · Donut Shop
Dunkin'
2260 Otay Lakes Rd, Suite 101, Chula Vista, California, 91915
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Updated: 18 May 2026
Authenticity Score: 70/100
About
This Dunkin' location is a mixed bag. While many customers praise the friendly staff and quick service, others report significant issues with order accuracy, long wait times, and cleanliness. It's a convenient spot for a quick coffee, but consistency seems to be a major challenge.
Our Review Process
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Highest rating
20
Lowest rating
We analyze 72 public reviews for Dunkin' using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
65/100
Value for Money
60/100
Pro Tip
Check your order before leaving the drive-thru.
Drive-Thru
Mobile Ordering
Pros & Cons
✓ What Works Well
- Friendly staff
- Quick service
- Convenient location
✗ Areas to Improve
- Order accuracy
- Long wait times
- Cleanliness issues
Frequently Asked Questions
- Why is my order always wrong?
- Is the drive-thru fast?
- Are the donuts fresh?
User Feedback
Staff is great, but the orders are often wrong.
Wait times can be very long.
Convenient, but hit or miss.
Quick Info
- Category Food & Beverage
- Neighborhood Otay Ranch
- City Chula Vista
- State California
- Postcode 91915
- Country United States
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