Food & Beverage · Coffee & Donuts

Dunkin'

8133 Richlands Hwy, Richlands, North Carolina, 28574

Google Maps Updated: 18 May 2026
Authenticity Score: 60/100
About

This Dunkin' location is highly inconsistent, with many customers reporting long wait times, incorrect orders, and frequent product shortages. While some visitors have had positive experiences with friendly staff, the overall consensus is that the service and quality control are lacking. It is a spot that many locals avoid due to these recurring issues.

Our Review Process
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Highest rating
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We analyze 72 public reviews for Dunkin' using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 50/100
Value for Money 60/100
Pro Tip

Opt for walk-in service if you have pre-ordered, as the drive-thru line can be extremely slow.

Coffee & Donuts
Drive-Thru
Pros & Cons

✓ What Works Well

  • Friendly staff (sometimes)
  • Convenient location
  • Mobile ordering

✗ Areas to Improve

  • Long wait times
  • Incorrect orders
  • Frequent product shortages
Frequently Asked Questions
  • Is it always this slow?
  • Do they have donuts?
  • Is it better to go inside?
User Feedback

Service is hit or miss.

Always out of items.

Wait times are ridiculous.