Food & Beverage · Fast Food / Coffee

Dunkin'

6412 Central Ave, Capitol Heights, Maryland, 20743

Google Maps Updated: 17 May 2026
Authenticity Score: 40/100
About

This Dunkin' location is widely criticized for poor service, long wait times, and inconsistent food quality. Many reviews mention dirty facilities, rude staff, and orders being incorrect. While a few customers have had positive experiences, the overwhelming consensus is that this location struggles with basic operations and customer care.

Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
20
Lowest rating

We analyze 77 public reviews for Dunkin' using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 40/100
Value for Money 40/100
Pro Tip

Check your order before you drive away.

Drive-thru available
App ordering available
Pros & Cons

✓ What Works Well

  • Convenient location
  • Occasional fast service
  • Some friendly staff members

✗ Areas to Improve

  • Long drive-thru waits
  • Rude service
  • Cleanliness issues
Frequently Asked Questions
  • Why is the bathroom always closed?
  • Is the drive-thru always this slow?
  • Why is my order wrong?
User Feedback

Avoid this location if you can

Service is hit or miss

Needs a major overhaul

Location Details
Street: 6412 Central Ave
Neighborhood: Capitol Heights
State: Maryland
Postcode: 20743
Country: United States
Location
6412 Central Ave, Capitol Heights, MD 20743
Quick Info
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