Food & Beverage · Fast Food

Dunkin'

12137 Shawnee Mission Pkwy, Shawnee, Kansas, 66216

Google Maps Updated: 17 May 2026
Authenticity Score: 50/100
About

This Dunkin' location is highly inconsistent. While some customers praise the friendly morning staff and speedy service, many others report significant issues with order accuracy, cold food, and poor customer service, especially in the afternoon. It's a convenient stop for coffee, but the quality of the food and the level of service can be a gamble.

Our Review Process
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20
Highest rating
20
Lowest rating

We analyze 70 public reviews for Dunkin' using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 58/100
Value for Money 62/100
Pro Tip

Stick to the morning shift for the best service and freshest donuts.

Drive-thru
App Ordering
Pros & Cons

✓ What Works Well

  • Friendly morning staff
  • Convenient location
  • Good coffee

✗ Areas to Improve

  • Inconsistent order accuracy
  • Cold food
  • Poor afternoon service
Frequently Asked Questions
  • Why is the service so slow?
  • Do they honor mobile orders?
  • Is the food fresh?
User Feedback

Morning crew is great.

Check your order before leaving.

Hit or miss experience.

Location Details
Street: 12137 Shawnee Mission Pkwy
Neighborhood: Shawnee
City: Shawnee
State: Kansas
Postcode: 66216
Country: United States
Location
12137 Shawnee Mission Pkwy, Shawnee, KS 66216
Quick Info
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