Food & Beverage · Coffee & Donuts

Dunkin'

86 Dunkin Dr, Inwood, West Virginia, 25428

Google Maps Updated: 18 May 2026
Authenticity Score: 68/100
About

This Dunkin' location is a busy spot with very mixed reviews. Many customers complain about long wait times, rude staff, and incorrect orders. While some have had good experiences, the overall consensus is that the service is inconsistent and often frustrating.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
20
Lowest rating

We analyze 72 public reviews for Dunkin' using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 60/100
Value for Money 55/100
Pro Tip

Order ahead on the app, but be prepared for potential delays.

Drive-thru
Mobile App Ordering
Pros & Cons

✓ What Works Well

  • Convenient location
  • Some friendly staff
  • Good coffee (when made right)

✗ Areas to Improve

  • Long wait times
  • Rude and unprofessional staff
  • Frequent order errors
Frequently Asked Questions
  • Why is the service so slow?
  • Do they ever get the order right?
  • Is the staff always this rude?
User Feedback

Avoid if you're in a rush.

Service is hit or miss.

Management needs to step up.