3101 Baltimore Blvd, Finksburg, Maryland, 21048
This Dunkin' location is a total mixed bag. Regulars love the friendly crew and quick service, often highlighting how staff knows their orders by heart. However, a significant number of customers report extremely rude behavior from a specific morning shift employee. Cleanliness and order accuracy are hit-or-miss, with some folks praising the fresh food while others complain about stale items and long drive-thru waits. It seems like a spot that's either spot on or a total disaster depending on who is working.
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Check the drive-thru line before committing; if it's backed up, the inside kiosk is often faster.
✓ What Works Well
✗ Areas to Improve
Staff needs better training on customer interaction
Consistency is key for a better experience
Management should address the rude behavior