Food & Beverage · Coffee & Donuts

Dunkin'

365 Flatbush Ave, Brooklyn, New York, 11238

Google Maps Updated: 18 May 2026
Authenticity Score: 50/100
About

This Dunkin' location in Prospect Heights is widely criticized for poor service, cleanliness issues, and frequent order errors. Customers often report rude staff, long wait times, and stale food. While it's a convenient location for some, the overall experience is consistently rated as poor, with many regulars choosing to go elsewhere despite the proximity.

Our Review Process
20
Most Relevant
14
Newest
10
Highest rating
20
Lowest rating

We analyze 64 public reviews for Dunkin' using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 40/100
Value for Money 50/100
Pro Tip

Check your order thoroughly before leaving the store.

Coffee & donuts
Mobile ordering
Pros & Cons

✓ What Works Well

  • Convenient location
  • Open early
  • Mobile ordering available

✗ Areas to Improve

  • Rude and inattentive staff
  • Frequent order errors
  • Cleanliness concerns
Frequently Asked Questions
  • Why is the service so bad?
  • Are they ever open on time?
  • Is it worth the wait?
User Feedback

Avoid if possible

Consistently disappointing

Worst Dunkin' in the area